FREE ground shipping within the United States when you order $300 or more!
Special order pointe shoes (Luxe or white satin, suede tips) are not returnable, exchangeable, or refundable and are currently taking between 5 and 7 weeks to ship. A fitter must confirm a special order with you before it can be shipped.*
Some size/style combinations are requested infrequently and are made to order, currently taking between 5 and 7 weeks. These combinations also require confirmation with a fitter.*
Orders for in-stock merchandise generally ship the next business day.
Questions about your order? You can contact us:
By phone at 212.929.0087, ext.12 or 800.637.9240, ext. 12
By email at email@example.com
On WhatsApp at 929.465.3600 (Mon-Fri, 10am-6pm EST)
*If you are aware that the shoe you are ordering will take 5-7 weeks, you can confirm this by writing “I understand that my shoes will take 5-7 weeks, and authorize you to process my order without further confirmation” in the Order Notes section on the next page. If you choose to do this, we will process your order immediately. Please remember, special orders (Luxe Satin, White Satin, Suede Tips) are not returnable, exchangeable, or refundable.
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